Shipping and Processing
Processing
Finished goods
Order processing takes place during normal business hours, Monday through Friday. Please allow 1-2 days for your order to be processed for shipping.
Pre-orders
Spinning, weaving, sewing, and finishing are all very time intensive. Please allow 2-4 weeks for a pre-ordered item to be made and shipped.
Shipping
All shipping times listed in checkout are quoted by USPS and are not guaranteed.
If a package can't be delivered due to an error entering your shipping address, I am not responsible for any additional fees that may incur in order to reroute or reship the package.
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence or the country in which the package is shipped and received.
Tracking
USPS First Class mail is the most affordable option, but does not include a tracking number. If you would like your package to be tracked, please choose First Class Package, Priority Mail, or Priority Mail Express.